788fb's Privacy Policy & Data Protection

1 Introduction

788fb ("we", "our", or "platform") operates a safe and reliable online entertainment service for players in Bangladesh. We believe that protecting personal information is a fundamental right and the foundation of our service. This privacy policy explains how we collect, why we collect, how we use, and how we protect our users' information.

This policy applies to accessing or using the website at https://788fb.lat. By using our service, you acknowledge that your information may be processed in accordance with this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

2 Information We Collect

788fb collects various types of information to provide a smooth, secure, and personalized experience. This information falls into two main categories:

2.1 Information You Provide

Information you voluntarily provide during account registration and use of the service:

• Full name, age, and date of birth (for age verification — only those aged 21 or above may open an account).
• Mobile number and email address (for communication and verification).
• Payment details — bKash, Nagad, Rocket, or Upay account numbers (for processing transactions).
• Documents required for identity verification (national identity card or equivalent).
• Messages and requests you send via support chat and email.

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type and model.
• Browser type, operating system, and language settings.
• Time spent on the platform, pages visited, and click patterns.
• Gaming history — bets, wins and losses, and session data.
• Cookie and session data (see Section 6 for details).
• Referral source — where you came from before arriving at our site.

3 Purpose of Using Information

788fb uses your information only for specific and legitimate purposes. We never collect unnecessary information, and we do not use collected information for unnecessary purposes.

• For creating, verifying, and managing accounts.
• For securely processing deposit and withdrawal transactions.
• For fraud prevention, account protection, and blocking unauthorized access.
• For 21+ age verification and implementing responsible gaming policies.
• For improving the quality of our service and fixing technical issues.
• Customer service — for resolving your issues via 24/7 live chat and email.
• For meeting legal and regulatory obligations.
• For personalizing your platform experience according to your preferences.
• For sending relevant promotional information — you may opt out of this at any time.

4 Information Sharing & Third Parties

788fb does not sell, lease, or share your personal information with third parties for commercial purposes. However, limited information sharing may be necessary in certain specific circumstances:

4.1 Payment Processing Partners

Relevant information is shared with the respective payment service provider to process your financial transactions through bKash, Nagad, Rocket, and Upay. These organizations are governed by their own privacy policies.

4.2 Technology Service Providers

Only the necessary operational data may be shared with gaming software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other partners. They follow their own data protection standards.

4.3 Legal Requirements

Necessary information may be shared with authorities in the case of a valid court order, government directive, or legal obligation. In such cases, only the minimum required information is always provided.

5 Data Security Measures

788fb uses industry-standard technology and methods to protect your information. Our security framework consists of the following layers:

• SSL Encryption: All data transmission on our site is protected by 256-bit SSL encryption — the lock (🔒) icon in your browser's address bar confirms this.
• Password Storage: Your password is never stored directly — only a strong cryptographic hash is stored.
• Access Control: Access to your sensitive information is granted only to authorized staff, on a need-to-know basis.
• Firewall & Monitoring: Round-the-clock network monitoring and intrusion detection systems remain active.
• Data Backup: Your information is regularly stored in encrypted backups so that no data is lost due to any technical issue.
• Two-Factor Authentication: An additional security layer applies to login and financial transactions.

Please keep in mind that no method of transmitting information over the internet is completely impenetrable. We take every precaution, but keeping your password confidential is also your own responsibility.

6 Cookies & Tracking Technologies

788fb uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device at the instruction of our server.

6.1 Types of Cookies We Use

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: For remembering your language preferences, betting history, and other preferences.
• Analytics Cookies: For understanding which parts of the site are used most, which helps us improve the quality of our service.

6.2 Cookie Control

Cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may affect some important functionality of the platform.

7 Data Retention Period

788fb retains your personal information only for as long as it is necessary or legally required. Specific guidelines are given below:

• Active account data — for as long as the account remains active.
• Transaction records — for the period required under financial regulations.
• Closed account data — for a defined period after account closure, for legal and security reasons.
• Customer support communication records — for a reasonable period to ensure service quality and resolve disputes.

Once the specified period has ended, your information is securely deleted or anonymized.

8 User Rights

You have certain important rights over your personal information that 788fb fully respects:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any incorrect or incomplete information about you.
• Right to Erasure: You may request deletion of your information in certain circumstances, although some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your information be limited in certain specific cases.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Portability: You may request to receive the information you have provided in a structured format.

Contact our support team to exercise these rights.

9 Protection of Children & Minors

788fb strictly follows a 21+ age policy. Only those aged 21 or above may register on our platform and use the service.

We do not knowingly collect information from any minor. If we become aware that a minor has registered on our platform, that account will be closed immediately and the related information will be deleted. To learn more about the protection of minors, please visit our Responsible Gaming page.

10 International Data Transfers

Our servers and partner organizations may be located outside Bangladesh. If your information is transferred to another country, we ensure that adequate data protection measures are in place in that country.

For any international data transfer, we ensure the necessary protective agreements and standards are in place so that your privacy is always protected.

11 Third-Party Links & Services

Our platform may contain content from gaming software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, Ezugi, etc.) that is operated from their own servers. These third-party services are governed by their own privacy policies, and 788fb is not responsible for them.

Your direct interactions with payment service providers (bKash, Nagad, Rocket, Upay) are also governed by those organizations' own privacy policies.

12 Security Breach Response

If for any reason our security measures are breached and your information is put at risk, 788fb will take the following steps:

• Immediately investigate the incident and take the necessary technical measures.
• Notify affected users as quickly as possible.
• Provide guidance to affected users on changing their passwords.
• Implement improved security measures to prevent such incidents in the future.
• Notify the relevant authorities where applicable.

13 Changes to This Policy

788fb may update this privacy policy from time to time. Changes may be made due to changes in the service, new legal requirements, or improvements to security measures.

For significant changes, we will notify you by email or through a notice on the platform. Continuing to use the platform after changes have been made will indicate that you have accepted the new policy. We recommend that you visit this page regularly.

14 Contact & Complaints

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. We will try to respond to all requests as quickly as possible.